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Pacific Aqua Farms Ordering Policies
If you have not yet done so, please contact our sales staff to set-up an
account and place
your first order. If you already have an account, feel
free to log into your account using the
“Merchant Access” link on the upper
right hand corner of the website. |
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In general, we prefer to receive orders before 3:00 p.m.
PST for same-day shipment, but we will do our best to
fill any order we can. While we prefer orders to be sent
by e-mail or fax so that everyone has a hard copy,
salespeople are available to take orders over the phone
at 310.215.3474. Keep in mind that we have a $350.00
minimum order amount for shipped orders and a $100.00
minimum for walk-ins.
Please keep in mind that if the ordered size becomes
unavailable, it may be necessary for us to substitute
one size up or down during the packing of your order.
Also please remember to inform your salesperson of your
preferences of what to use as box filler in the event we
need to fill a bit of space in the last box of the
order.
If you have any questions at all, please call. Our
salespeople are available and are happy to answer
husbandry questions or store-specific questions. They
are also quite knowledgeable when it comes to general
retail help, and they can and will spend as much time
with you as you need in order to feel comfortable with
every aspect of the purchasing process. |
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Pacific
Aqua Farms • 5450 W. 104th St., Los Angeles, CA •
310.215.3474
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